How to ensure inclusive digital communication during crises and emergency situations

This self-paced online course aims to provide direction and practical guidance on how to develop and deliver inclusive digital communication during times of crisis or emergency and has been developed in response to the recent COVID-19 pandemic.This course highlights the importance of delivering accessible digital information and communication across a range of digital platforms, and in multiple formats. It focuses on the importance of incorporating ICT accessibility when developing contingency and national emergency telecommunication plans at local, regional, and national levels. ICT accessibility not only addresses the needs of persons with disabilities, but it also ensures vital information and communication can be accessed, understood, and used other persons including those with specific needs, older citizens, women, girls, refugees, and migrants.

Source: ITU Academy

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